Independent IT services to the association industry

Clients

John undertook a significant project for us when we implemented a new Member Management System. The implementation was completed on time and with negligible implementation issues. John’s IT knowledge of the association industry is invaluable. Not only does he understand the technology, but he really understands the workings of Associations, their typical membership models and requirements. Since then, I have come to know John as a trusted independent adviser on whom I can rely for unbiased expert advice. Dr Pieter Nagel, Chief Executive Officer, Australasian Supply Chain Institute
John managed our data migration from start to finish and advised us of the key risk areas to avoid, his contribution was invaluable, we couldn’t have gone live without him. Allison Fox, Director Business Operations & Company Secretary, Medical Technology Association
The AMCA engaged John to help us select the right membership platform for our organisation and our members. To do this, John took the time to understand our structure, service offering and membership value proposition. This allowed him to consider both the strategic and technical needs of our business. He has an excellent knowledge of the various products available in the marketplace, and ensured we followed a methodical approach to determining our requirements, drafting a proposal and ultimately selecting a vendor. John is an excellent sounding board for ideas, providing honest feedback while ensuring that clients come to their own conclusions. We highly recommend John’s services to any organisation that is seeking to give themselves the best chance of project success. Ben Hawkins, National Policy Manager and Project Sponsor, Air Conditioning and Mechanical Contractors’ Association of Australia
John worked on a complex data migration task for SHPA that he delivered on time within a narrow deadline. His contribution was instrumental for us to reach our proposed go-live date and his knowledge of the two systems was invaluable. Kristin Michaels, Chief Executive Officer, The Society of Hospital Pharmacists of Australia
John supported ECNZ with project management and data migration services during our implementation along with invaluable advice throughout. We highly recommend him. Martin Svehla, Marketing and Communications Manager, Early Childhood New Zealand
John project managed our implementation of a new association solution under the most challenging of circumstances. The regulatory landscape was changing, our membership was growing rapidly, peak annual renewals were in progress and our National Roadshow was due to commence. John worked pro-actively with the whole team and took the time to genuinely help each team member manage their transition. He guided us along and kept the project on track, going live right on the planned date. John also migrated our data into the new system, including resolving some long standing data quality issues. John works to a high professional standard and I highly recommend him. Nick Hakes, General Manager, Member Services & Campus AFA, Association of Financial Advisers
John assisted ASO with the transition to a new association solution, providing expert technical advice on some critical project matters, oversaw the infrastructure transition, assisted with issue analysis plus resolution and also performed the data migration. John’s contribution was a key factor to getting our project over the line and completed. Michelle Cutler, CEO, Australian Society of Orthodontists
John was initially engaged by FPA to assist with the data migration to our new environment, however as the project progressed his role evolved into liaising between the solution provider, the infrastructure team and the website designers, providing the glue between all the parties to get us to a successful outcome. John is a great resource to have on your team. Pene Lovett, Chief Operating Officer, Financial Planning Association of Australia
As the sponsor for the AIPM Web implementation project, I appreciated the 'steady hand on the tiller' that John provided. I found he managed stakeholders expectations well. He didn't present me project problems. He came to me with issues and options for resolution. I was very happy with his professional services. David Bryant, AIPM Board Director, Australian Institute of Project Management
Dear John, I wanted to thank you for your work in putting the project plan together and progressing things so effectively. I know it has taken quite a bit of sorting and appreciate your careful thought and consideration in formulating the plan. I also appreciate you working through the issues and listening to the points I and others brought to the table. I think we all have the same agenda – streamlining processes while optimising engagement in targeted ways with maximum numbers of contacts. Dr. Cathy Kezelman, President, Blue Knot Foundation
John Walker was engaged to facilitate the transition of databases for the CMAA. We had a fairly old system that was outdated and with the supplier wanting to dismantle this operation and platform, we needed to act swiftly and carefully to get onto a new system, Not as straight forward as it seemed as we lived under a fairly convoluted architecture with many stakeholders involved holding the key to progressive changes. John managed to not only deconstruct the current situation, but also carefully negotiate the changes needed. Both at supplier level and staff operational level. John’s ability to carefully explain simply to all involved what was happening at each stage of the transition, implementation and launch was very much appreciated by all staff and management. What was looking like a mountain too high to climb, became easily understood and a relief to have someone who could talk the talk, yet also be sympathetic to the various operational needs of our membership system. This transition, had John not been involved would have ended up being costly, time consuming and a relationship disaster with our members. Highly recommended. Chris Keeble, Membership and Sponsorship Manager, Club Manager’s Association Australia
John came into Supply Nation at a time when we were struggling with both infrastructure and application integration problems. John assessed our environment and designed an end architecture along with a transition plan. He then wrote a clear and concise report which was approved by the Board and set the path for the way forward for the organisation. John’s contribution was invaluable. Marilyn Thorpe, Head of Corporate Services, Supply Nation

Services

System Selection

CIO Services

Project Management

Data Migration and Cleansing

Infrastructure / Application Audit

Project Rescue

Clients